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Data Analyst

22seven’s mission is to make people better off by improving their financial behaviour.

As part of the data team at 22seven, you’ll be a key part of driving our business effectiveness and managing our product. You’ll be focused on implementing analytical solutions that enable us to be a metrics driven organisation and help our customers manage their money better.

About you

  • You are familiar with data analysis in Python (or R), querying relational databases, and using data visualisation tools.

  • You are a critical thinker with a strong commitment to analytical rigour and data ethics.

  • You are proactive with a drive for understanding and finding solutions to complex problems.

  • You are passionate about personal finance and believe in its life-changing possibilities.

  • You are keen on working collaboratively with a cross-functional team, using Agile methodologies.

Here are some of the things you’ll look after:
  • Implementing tracking solutions to monitor business trends and feature usage.

  • Developing customer segmentation analyses that lead to product management insights.

  • Maintaining and evolving business intelligence dashboards to improve our performance.

  • Producing reporting metrics to inform the Product and Lead teams.

And these are some things we’d like you to bring to the role:
    • 2-4 years of experience as a data analyst

    • Experience with Tableau and SQL

    • An undergraduate degree with some statistics

    • Knowledge of AWS services like S3, Redshift and EC2 will be handy.

Team collaboration

  • Work with our Data Scientist, to ensure we are analysing the right things, reacting in the right ways and that our data capabilities are continually developed.

  • Work with our Product Owner to ensure that the development process is working smoothly and that high quality standards are maintained.

  • Work with our Product Manager to ensure that we are informed about and reacting to customer behaviour and product performance.

  • Work with Svens to continuously improve our support performance and customer experience.

  • Work with our Marketing team to understand the effectiveness of our campaigns and support communications to our customers.

Responsibilities:

  • Monitor and react to changes trends in business and customer metrics.

  • Implement product quality metrics and monitor these metrics for opportunities to improve.

  • Work with our developers to integrate tracking links into all feature releases.

  • Support studies run by our Data Scientist to advance our business and customer understanding.

  • Support routine customer product interviews and feature testing sessions.

We expect you to:

  • Be your own customer. The more we use our own app, the more we find ways to improve it.

  • Care about the essence of the service and what it can do for you and our customers.

  • Guard and promote 22seven’s fundamental promise to only do what is in the best interests of the customer.

  • Care deeply about quality, testing, performance, maintainability, scalability, readability, usefulness and anything else that would make you insanely proud of the stuff we build.

  • Be a part of solving something the world still knows little about: how to help people do more with their money.

If you think you can see yourself as part of the 22seven tribe then email us. Please include a brief motivation on why you would be a fit, your CV and if possible a portfolio of work you have done. If you qualify for an interview, someone at 22seven will be in direct contact with you.

Apply