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Head of Product Design

At 22seven, our goal is to make people better off by improving their financial behaviour. As Head of Product Design at 22seven you’ll be responsible for the impact that the design team has on our product’s vision and strategy. You’ll be key to driving the strategic direction of the product, and making sure it’s doing its job of helping customers manage their money better.

Importantly, your role is to work across the business, you will collaborate with a number of cross-functional partners, including Product Managers, Engineers, Data Scientists, Content Strategists, User Researchers, and others to really solve our key challenges using principles of design.

If you are passionate about making people better off, and like to keep up to date on the latest design research, as well as new developments, this role is for you!

Your experience and expertise:

  • Relevant experience in design leadership and can provide effective examples of the impact that your creative, managerial and operational management have had on previous teams and products.

  • Hypothesis driven: you understand how to generate and test for hypotheses that may solve specific problems.

  • Quality obsessed: you have an excellent attention to detail and do not compromise on quality.

  • Comfortable in a multidisciplinary environment: you are able to communicate design concepts across the business, as well as take feedback from other multidisciplinary partners.

  • Excellent communicator: you listen, learn, understand, and communicate back.

  • Self-organized, process driven.

  • Very comfortable working with multidisciplinary teams.

  • Excellent leadership and interpersonal skills.

  • Strong understanding of consumer psychology.

  • Follows, studies, and appreciates well-crafted mobile and consumer apps.

  • Passion for UX/UI.

  • Self-learning individual who reads constantly and loves to pass on their knowledge to others.

  • Experience leading small, agile teams.

  • Passion for UX.

  • Self-learning individual who reads constantly and loves to pass on their knowledge to others.

  • Proficient in English.

  • Relevant qualifications.

About you:

  • You have an insatiable drive to make a difference. You want to be part of an equally driven, high energy team.

  • You have experience in design leadership and can provide effective examples of the impact that your creative, managerial and operational management have had on previous teams and products.

  • You have worked on delivering a digital product or service from scratch (i.e. problem definition to iteration).

  • You are passionate about personal finance and believe in its life-changing possibilities.

  • You are keen to work collaboratively with a cross-functional team, using Agile methodologies.

  • You are an avid user of 22seven (not a prerequisite but will significantly help your application).

Here are some of the things we are looking for in terms of design leadership:

Creative leadership

Someone who:

  • Helps to create and maintain a user-centric product strategy and roadmap

  • Establishes design processes and practices that effectively enable the product strategy.

  • Can be the primary voice of design inside and outside the company by evangelizing design within the organization.

  • Will work towards improving the maturity of design within the organization.

Managerial leadership

Someone who:

  • Can foster a creative, professional and effective environment for the team to work in.

  • Mentors and grows members of the team.

  • Builds a successful team.

  • Establishes the team’s cultural values and demonstrate them each day.

Operational leadership

Someone who:

  • Will optimize the design team’s effectiveness by overseeing all the behind the scene type work: how communications are handled, what tools are used, how work is scheduled, how team meetings are run etc…

  • Will collaborate with other teams to establish employee growth paths and salary adjustments.

Here are some things we are looking for in terms of design skills:

Product design

Someone who:

  • Has experience in most or some of the following disciplines of product design: service design, interaction design, research, visual design, prototyping, ux writing and information architecture.

  • Has a proven track record of conducting and implementing user research in a way that benefits the product.

  • Is able to develop creative user research methodologies that overcome traditional research barriers (recruitment costs, sourcing the right demographics, tight deadlines and social distancing).

  • Will be a voice for our users and ensure that we make informed product design decisions for the benefit of our users.

We expect you to:

  • Be your own customer. The more we use our own app, the more we find ways to improve it.

  • Care about the essence of the service and what it can do for you.

  • Guard and promote 22seven’s fundamental promise to only do what is in the best interests of the customer.

  • Care deeply about quality, testing, performance, maintainability, scalability, readability, usefulness and anything else that would make you insanely proud of the stuff we build.

  • Be a core part of solving something the world still knows little about: how to help people do more with their money.

If this sounds ideal then email awesomejobs@22seven.com with a note about yourself and why this role is perfect for you. Include as many links as you can to relevant information, like your LinkedIn, and other profiles, previous projects, articles you’ve written, things you are passionate about — anything that helps us learn more about you.

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