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Product Manager

At 22seven, our goal is to make people better off by improving their financial behaviour. As product manager of the app, your role will be to develop the strategy, roadmap, and execution of the 22seven iOS, Android, and Web. This includes prioritising where the app team (data, product, design, and communications) focuses, managing timelines, and putting together a go to market strategy. In your development of the strategy, you need to make informed decisions through appropriate initiatives, as well as collaboration with the teams at your disposal – ad-hoc decisions based on personal preference are to be avoided.

In your day-to-day, you’ll be responsible for leading product work, and working closely with designers, engineers, and communications experts. With an in-depth knowledge of 22seven’s users, product, and brand, you’ll create product strategies consistent with the company’s vision, and translate them into detailed requirements and prototypes. You’ll also prioritize tasks as needed, and come up with creative new ideas to expand our product and improve our customer experience.

Communication is key in this role, and you will be required to communicate your vision and progress to the rest of the business.

Your experience and expertise:

  • Relevant experience managing strategy, operations, and execution in a digital environment.

  • Hypothesis driven: you understand how to generate and test for hypotheses that may solve specific problems

  • Design orientated: creative thinker, with a strong eye for design and detail.

  • Quality obsessed: excellent attention to detail and do not compromise on quality.

  • Data comfortable: comfortable interpreting data, as well as assisting teams of data experts on what analyses could be run.

  • Strategic thinker: understands how to put a strategy together by looking at internal and external factors, developing accurate timelines, and making informed decisions.

  • Very comfortable working with multidisciplinary teams.

  • Excellent leadership and interpersonal skills.

  • Excellent communicator – you listen, learn, understand, and communicate back.

  • You can aid the communication between engineers, data, and design.

  • Self-organized, process driven.

  • Strong understanding of consumer psychology.

  • Follows, studies, and appreciates well-crafted mobile and consumer apps.

  • Experience leading small, agile teams.

  • Passion for UX.

  • Self-learning individual who reads constantly and loves to pass on their knowledge to others.

  • Proficient in English.

  • Relevant qualifications e.g. a degree or equivalent experience in economics, finance (or similar), engineering, business, anthropology or psychology.

About your career:

  • You’ve worked on delivering a digital product or service from scratch (i.e. problem definition to iteration).

  • You’re passionate about personal finance and believe in its life-changing possibilities.

  • You’re keen on working collaboratively with a cross-functional team, using Agile methodologies.

  • You’re an avid user of 22seven.

  • You are analytical (incl. comfortable with quantitative research) and structured but you can operate effectively in an environment that is fluid.

  • You have experience conducting- or using results from- customer testing, design sprints or similar.

We expect you to:

  • Be your own customer. The more we use our own app, the more we find ways to improve it.

  • Be thoughtful and rational with your recommendations. You are self-aware of biases that may impact your decision making.

  • Care about the essence of the service and what it can do for you.

  • Guard and promote 22seven’s fundamental promise to only do what is in the best interests of the customer.

  • Care deeply about quality, testing, performance, maintainability, scalability, readability, usefulness and anything else that would make you insanely proud of the stuff we build.

  • Be a core part of solving something the world still knows little about: how to help people do more with their money.

Tasks:

  • Collaborate with the team to get a common understanding of the direction, design, and experience of our products.

  • Work with our Head of Customer Engagement, to continuously improve our customer experience and inform our future product development.

  • Work with our data science team, to ensure we are analysing the right things and reacting in the right ways.

  • Work with Product Owner(s) to ensure that the development process is working smoothly, and that high quality standards are maintained.

  • Work with fellow lead team members to make sure processes are working smoothly, and people are doing interesting, meaningful work.

If you think you can see yourself as part of the 22seven tribe then email us. Please include a brief motivation on why you would be a fit, your CV and if possible a portfolio of work you have done. If you qualify for an interview, someone at 22seven will be in direct contact with you.

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